10 Reasons Why Choose MaGrath Strata?
Fast Response Times
One of the main reasons for appointing a strata manager is to get the important things prioritised and completed. It’s no good having a manager if it takes forever to get anything done. MaGrath Strata we make sure we deal with your requests FAST!
Strata Is Our Passion
Our passion for creating a memorable strata management experience for you is the pinnacle of our core values and ultimately provides you with exceptional customer service for all your needs. new era in interactive strata scheme management and administration
Superior Customer Service
Our dedicated Strata Managers adhere to our unique ten-point customer service charter to ensure all clients receive superior customer service
MaGrath Strata is a family company that has grown its client base on the personal service we offer our clients. We know what customer service used to be like 20 years ago, and we are still offering it today.
It’s no good having a manager you can’t talk to. At MaGrath Strata there is no message bank or voice mail to hide behind. When you call us you will get to talk to people not machines.
Easy To Read Reports
We have designed our reports to be as easy to read as possible, so that non-technical people can understand where the money is being spent, whilst every owner gets a report, every 3 months.
After Hours Emergency Service
As we all know, emergencies can happen at the most inconvenient times, especially after hours. At MaGrath Strata if you have a problem after hours there is always someone available to take the call from our staff, it’s our 24 hour tradesman’s message service.
No Long Term Contracts
At MaGrath Strata we work to keep our customers happy so they want to stay with us, so we have no need to lock you in to a 3 or 5 year contract like some managers. You can change any time with just 3 months’ notice.
Flexible Payment Options
Everyone has different needs in a strata building, so at MaGrath Strata we offer a range of payment options that will suit everyone. Payments can be made at any Post Office, by telephone or over the internet, using Bpay, cheque or credit card.
Help is the most important service for any strata manager. At MaGrath Strata that’s exactly what we are here to do, HELP you with any problem you may have with your property, whether it’s big or small we will be there to cater for your needs.